Vanquish Help Center

Subscription Management

Subscription Management

Subscription Management

Troubleshooting and Support

Troubleshooting and Support

If you encounter issues with your account, subscription, or trading platform, here are the steps to resolve them quickly.

If you encounter issues with your account, subscription, or trading platform, here are the steps to resolve them quickly.

If you encounter issues with your account, subscription, or trading platform, here are the steps to resolve them quickly.

Resolving Login Issues

  1. Missing Credentials:

    • Check your inbox and spam folder for emails from no-reply@vanquishtrader.com.

    • Ensure you’re using the correct login (Vanquish Website Login for account management or Trade Manager Login for trading).

  2. Incorrect Passwords:

    • Use the password recovery option on the login page to reset your password.

  3. Account Locked:

Common Subscription Issues

  1. Billing Problems:

    • Verify that your payment method on file is current and valid.

    • For declined payments, update your billing details in your account dashboard.

  2. Cancellation Questions:

    • Subscriptions can be canceled anytime, but access ends at the end of your current billing cycle.

Contacting Support

For any unresolved issues, the support team is here to help:

  • Email: Reach out to support@vanquishtrader.com with detailed information about your issue.

  • Response Time: Most queries are addressed within 24-48 hours.

By following these steps, you can resolve most issues efficiently. For further assistance, don’t hesitate to contact support.